Terms and conditions

1. Shipping rates and method

Free worldwide shipping.

All orders usually arrive within 14-28 business days from purchase, 

although sometimes, it can take faster or longer than that.

Please note – we can’t be responsible or take care of any other charges held by your local post office or local customs.

 

2. Packaging

All prints are carefully wrapped in acid-free tissue paper and rolled in secure packing tubes so that the print arrives in an undamaged condition wherever it is shipped in the world.

 

3. Colors 

Please keep in mind that the colors of the prints might be different from those on screen. 

 

4. Cancellation and Returns

If you are not satisfied or wish to return your print, we operate a 14-day return policy
Please note that all returns (excluding damage) will depend on the artwork being returned in the same condition in which it was originally dispatched.
Damaged items: The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week!
Please inform us before returning any items and we will guide you through the return process.
 
Let us know and we’ll get you sorted out. 
get in touch with us at: reut.traum@gmail.com
 and we’ll let you know what your next steps are.
 

5. Copyright

All copyrights and reproduction are reserved by Reut Traum,

Please direct contact reut.traum@gmail.com for any other use.

 

6. Caring for your Print

As with any indoor artwork, avoid touching it with dirty hands or exposure to direct sunlight and dust.

Try to place your print in an environment with an average temperature. Extreme temperatures or humidities can harm your beautiful print, so be sure to keep it protected!

We always recommend framing the print behind glass, that’s a great way to keep it safe from adverse environmental conditions. 

 

7. Materials quality

All materials are:

Water-based inks
Printed using water-based inks.
Plastic-free: Contains no plastic.
Sustainably: Sourced paper or wood
From sustainable forests.
Vegan-friendly: Contains no animal products.

 

Prints are offered in 2 materials:

Enhanced matte art 200 gsm

Printing method: Giclée.
A premium quality heavyweight fine art print material, with a smooth, clean finish. This museum-quality paper has a natural white surface. The matte finish emphasizes different highlights and tones in the printed artwork.

 

Hahnemühle German etching 310 gsm

Printing method: Giclée.
A heavy-duty paper with a slightly textured finish. This Fine art paper has a velvety matte Finish, and the surface is a warm/natural white.